Shipping Policy
At M1 LABS, we’re committed to delivering your supplements quickly, safely, and reliably. Below you’ll find important details about our shipping process, timeframes, and options. For any questions not addressed here, feel free to contact sales@m1labs.com or visit our FAQ page.
Domestic Shipping (U.S. Only)
We currently ship to all 50 U.S. states. International shipping is not available at this time.
Processing Time:
Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will begin processing the next business day.
Shipping Carriers:
We use USPS and UPS for most standard shipments. You’ll receive a tracking number once your order has shipped.
Estimated Delivery Times:
- Standard Shipping: 3–7 business days
- Expedited Shipping (when available): 1–3 business days
Delivery times may vary based on carrier volume, weather, or holidays.
Shipping Fees:
- Free standard shipping on orders over $75
- Flat-rate shipping on orders under $75
- Expedited shipping fees are calculated at checkout
Order Tracking
Once your order ships, you will receive a confirmation email with your tracking number. You can also view order status by logging into your M1 LABS account if you created one at checkout.
Still waiting on your order? Contact our support team at sales@m1labs.com and we’ll be happy to assist you.
Shipping Delays
While we strive to ship all orders on time, delays may occasionally occur due to carrier issues, holidays, or inventory constraints. In such cases, we’ll communicate updates via email.
If your order is delayed beyond 10 business days, please reach out to us and we’ll prioritize a resolution.
Address Issues or Delivery Failures
Please double-check your shipping address before placing your order. If a package is returned due to an incorrect or undeliverable address, we’ll notify you and offer a reshipment (additional shipping fees may apply).
If your tracking shows that an order has been delivered but you haven’t received it, please check with neighbors or building staff. If you’re still unable to locate it, contact us within 3 business days.
Subscription Orders
If you’re enrolled in our Subscribe and Save Program, your supplements will ship on a recurring schedule based on your selected frequency. You can manage your subscription settings anytime through your M1 LABS account.
For questions related to subscriptions, visit our FAQ page or contact our support team.
Need Help?
For any issues with your shipment, product questions, or delivery tracking, don’t hesitate to reach out:
Email: sales@m1labs.com
Phone: 972-750-9021
Explore our full supplement catalog, including muscle-building products, nerve support formulas, and immune health solutions.
Thank you for choosing M1 LABS—we’re here to support your health every step of the way.