Terms of Service

Last updated: September 4, 2026

Overview

Welcome to M1 Labs LLC, a Wyoming limited liability company with its principal place of business in Texas. The terms “M1 Labs,” “we,” “us,” and “our” refer to M1 Labs LLC. M1 Labs operates this website and store, including the related information, content, features, tools, products, and services made available to you (collectively, the “Services”). Our online store is powered by Shopify, which enables us to provide the Services.

These Terms of Service (“Terms”), together with any policies referenced in them, explain your rights and responsibilities when you access or use the Services.

Please read these Terms carefully. They contain important information about your legal rights, including warranty disclaimers and limitations of liability. By visiting, interacting with, or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not access or use the Services.

Section 1 — Eligibility, Access, and Accounts

By using the Services, you represent that you are at least the age of majority in your state of residence. If you permit a minor dependent to use the Services on a device you own or control, you are responsible for that use.

You may be asked to provide information such as your name, email address, billing information, payment information, and shipping address. You agree that all information you provide is accurate, current, and complete and that you have the right to provide it.

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account. You may not sell, transfer, assign, or license your account to another person. Contact us promptly if you believe your account has been accessed without authorization.

We may refuse service, suspend an account, or limit access to the Services when reasonably necessary to protect M1 Labs, our customers, Shopify, or other parties; investigate suspected fraud or misuse; or comply with applicable law.

Section 2 — Products and Product Information

We make reasonable efforts to describe and display our products accurately. Product photographs, colors, packaging, label designs, and appearance may vary because of screen settings, manufacturing updates, packaging changes, or other factors. Images are provided for general illustration.

Product descriptions, ingredients, serving information, prices, availability, and packaging may be updated without notice. The product label included with your order is the controlling source for current directions, ingredients, warnings, and usage information. Always read and follow the label before use.

We may discontinue a product or limit quantities available to a person, household, shipping address, geographic area, or jurisdiction when reasonably necessary.

Section 3 — Health and Wellness Information

Information provided through the Services is for general educational and informational purposes only. It is not medical advice and is not a substitute for advice, diagnosis, or treatment from a qualified healthcare professional.

Always use products as directed. Consult a qualified healthcare professional before using a product if you are pregnant, nursing, taking medication, preparing for surgery, managing a medical condition, or unsure whether a product is appropriate for you. Discontinue use and seek appropriate medical advice if you experience an adverse reaction.

Individual experiences vary. Reviews, testimonials, and descriptions of individual experiences do not guarantee that another customer will experience the same outcome.

Statements concerning dietary supplements have not been evaluated by the Food and Drug Administration. M1 Labs products are not intended to diagnose, treat, cure, or prevent any disease.

Section 4 — Orders and Acceptance

Submitting an order is an offer to purchase. An order is not accepted until M1 Labs confirms acceptance and successfully processes payment. We reserve the right to accept, reject, limit, or cancel an order for legitimate reasons, including suspected fraud, payment problems, inventory errors, pricing errors, quantity limits, resale activity, or shipping restrictions.

If we reject, modify, or cancel an order, we will attempt to notify you using the contact information provided with the order. If payment has already been collected for a canceled item, we will issue an appropriate refund.

Review your order carefully before submitting it. We may be unable to change or cancel an order after it has entered processing or fulfillment.

Purchases made through the retail website are intended for personal or household use and not for unauthorized commercial resale or export. Approved wholesale transactions are governed by separate terms.

Returns and refunds are governed by our Return & Refund Policy.

Section 5 — Prices, Discounts, Taxes, and Billing

Prices, discounts, product availability, and promotions may change without notice. The price charged will be the price shown when the order is submitted, subject to correction of obvious errors. Unless expressly stated otherwise, listed prices do not include applicable taxes or shipping charges.

Promotions may be subject to additional rules, expiration dates, product restrictions, minimum purchase requirements, or limits per customer or household. If promotional terms conflict with these Terms, the specific promotional terms control for that promotion.

Discounts cannot be combined unless we expressly state otherwise. Subscription savings cannot be combined with the first-order 15% offer.

You agree to provide accurate and complete billing and payment information and to keep your account information current. You represent that you are authorized to use the payment method submitted and agree to pay all authorized charges, including applicable taxes and shipping fees.

Section 6 — Shipping and Delivery

M1 Labs currently ships to all 50 U.S. states. International shipping is not available at this time.

Orders are typically processed within 1–2 business days. Standard shipping is generally estimated at 3–7 business days after processing. Expedited shipping, when available, is generally estimated at 1–3 business days after processing. Delivery dates are estimates and may be affected by carrier volume, weather, holidays, inventory constraints, service disruptions, or other circumstances outside our reasonable control.

Orders with a merchandise subtotal of $69.99 or more after discounts and before taxes and shipping charges qualify for free standard shipping. Expedited shipping fees, when available, are calculated at checkout. Each recurring subscription order is evaluated separately for free-shipping eligibility.

We use USPS and UPS for most shipments, although another carrier may be used when appropriate. Tracking information is sent after an order ships and may take up to 48 hours to begin showing movement.

If we cannot ship within the stated timeframe, we may provide an updated shipping estimate and the option to accept the delay or cancel the unshipped order for a refund, as required by applicable law.

Customers are responsible for entering a complete and accurate shipping address. Address changes are not guaranteed after processing begins. Additional shipping fees may apply if an order is returned because an address was incorrect, incomplete, refused, or undeliverable.

For complete information about delivery delays, tracking, missing packages, and address issues, review our Shipping Policy.

Section 7 — Returns, Refunds, and Exchanges

Eligible return requests must generally be submitted within 30 days of delivery. Customers are responsible for return shipping unless an item arrived damaged, defective, missing, or incorrect. Original shipping charges are generally nonrefundable unless the return resulted from an M1 Labs error.

First-time purchases may qualify for a refund on one opened container of a product under our First-Purchase Guarantee. Limitations and exclusions apply. We do not process direct exchanges.

Do not send a product back without authorization. The complete requirements, exclusions, instructions, and refund timelines are available in our Return & Refund Policy.

Section 8 — Subscriptions and Automatic Renewal

When you select a subscription, you authorize M1 Labs and its payment providers to charge your selected payment method automatically at the delivery frequency and price disclosed before checkout until you cancel.

M1 Labs currently offers the following subscription options on eligible products:

• Delivery every 30 days with 15% off each recurring order

• Delivery every 60 days with 10% off each recurring order

The applicable product, price, discount, billing frequency, shipping information, and recurring terms are displayed before you complete your purchase. Taxes and shipping charges may apply to each recurring order. Subscription discounts cannot be combined with the first-order 15% offer.

You may use your customer account to skip an upcoming order, pause or resume service, update payment or shipping information, review order history, or cancel an active subscription. Changes must be completed before the next order processes to affect that order.

Canceling a subscription prevents future recurring orders but does not retroactively cancel or refund an order that has already processed. If an order has already been created, contact us as soon as possible. We will attempt to cancel it before fulfillment, but cancellation is not guaranteed after processing begins.

Subscription prices, discounts, products, or terms may change prospectively. When required, we will provide advance notice and obtain any consent required by applicable law. By continuing a subscription after a properly disclosed change takes effect, you agree to the updated terms.

Additional information is available on our Subscribe & Save page.

Section 9 — Intellectual Property

The Services—including M1 Labs trademarks, logos, names, slogans, text, graphics, photographs, videos, audio, product materials, website design, and arrangement of content—are owned by or licensed to M1 Labs and are protected by applicable intellectual-property laws.

We grant you a limited, revocable, nonexclusive, nontransferable license to access and use the Services for lawful personal, noncommercial purposes. Unless we provide written permission, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, sell, or exploit material from the Services.

M1 Labs names, logos, product names, designs, and slogans may not be used without prior written permission. Shopify names, logos, product names, designs, and slogans are trademarks of Shopify. Other names and marks belong to their respective owners.

Section 10 — Optional and Third-Party Tools

We may provide access to tools or services offered by third parties. We do not necessarily monitor or control those tools. Unless expressly stated otherwise, third-party tools are provided “as is” and “as available,” subject to the third party’s applicable terms and policies.

Your use of an optional third-party tool is at your discretion and risk. You should review and accept the terms governing that tool before using it. New features, tools, and resources added to the Services will also be subject to these Terms.

Section 11 — Third-Party Links and Services

The Services may include links to or functionality provided by third parties. We are not responsible for evaluating or guaranteeing the accuracy, security, availability, content, products, or services of third-party websites.

If you leave the Services or conduct a transaction with a third party, you do so subject to that party’s terms and policies. Complaints or questions concerning a third party’s products or services should be directed to that third party.

Section 12 — Relationship With Shopify

M1 Labs uses Shopify to operate the online store. Purchases made through the store are transactions directly between you and M1 Labs. Shopify is not the seller of M1 Labs products and is not responsible for the products, fulfillment, customer support, or transactions between you and M1 Labs.

To the fullest extent permitted by applicable law, you release Shopify and its affiliates from claims arising solely from your purchase of M1 Labs products or your transaction with M1 Labs. Nothing in this section limits any rights that cannot lawfully be waived.

Section 13 — Privacy

Personal information collected through the Services is handled according to our Privacy Policy. Certain information is also processed by Shopify according to Shopify’s Privacy Policy.

Because Shopify hosts the Services, information you submit may be transmitted to Shopify and other service providers, including providers located in countries other than your country of residence, as described in the applicable privacy policies.

Section 14 — Feedback, Reviews, and User Content

If you submit a review, photograph, testimonial, suggestion, idea, proposal, or other content (“Feedback”), you grant M1 Labs a nonexclusive, worldwide, perpetual, sublicensable, royalty-free license to use, reproduce, modify, publish, translate, distribute, and display that Feedback in any medium for purposes related to operating, improving, and promoting the Services.

You represent that you own or control the necessary rights to your Feedback; that the Feedback is accurate and lawful; that you have disclosed any compensation or incentive associated with it; and that it does not violate another party’s intellectual-property, privacy, publicity, or other rights.

We are not required to keep Feedback confidential, compensate you for it, or respond to it. We may remove Feedback that we reasonably believe is unlawful, fraudulent, abusive, obscene, misleading, infringing, or otherwise inconsistent with these Terms.

Section 15 — Errors, Inaccuracies, and Omissions

The Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, ingredients, pricing, promotions, shipping charges, transit times, availability, or other information.

We may correct errors, update information, or cancel an affected order when information is inaccurate, including after an order has been submitted. If we cancel an order after collecting payment, we will issue an appropriate refund.

Section 16 — Prohibited Uses

You may use the Services only for lawful purposes. You may not use the Services to:

• Violate applicable international, federal, state, or local law

• Infringe intellectual-property, privacy, publicity, or other legal rights

• Harass, threaten, abuse, defame, intimidate, or harm another person

• Submit false, fraudulent, deceptive, or misleading information

• Distribute spam, malware, viruses, or harmful code

• Impersonate another person or misrepresent your identity or affiliation

• Collect or track personal information without authorization

• Interfere with the security, availability, operation, or integrity of the Services

• Circumvent technical restrictions, access controls, or fraud-prevention measures

• Scrape, copy, extract, reproduce, sell, or exploit the Services or its content without authorization

• Use the Services for fraudulent purchases, unauthorized resale, or other abusive activity

We may limit, suspend, or terminate access when we reasonably believe a violation has occurred.

Section 17 — Automated Access

Automated systems, bots, agents, crawlers, or similar tools may not access or interact with the Services in a way that conceals their automated nature, circumvents access restrictions, interferes with operation, violates posted technical instructions, or breaches applicable law.

We may use reasonable technical measures to restrict automated access. Authorized search engines, service providers, and tools operating with our permission may access the Services subject to the conditions we establish.

Section 18 — Termination

We may suspend or terminate your account or access to all or part of the Services if you violate these Terms, engage in fraud or misuse, create a security risk, or if suspension or termination is otherwise reasonably necessary to protect the Services or comply with law.

You remain responsible for amounts properly due before termination. Provisions that by their nature should survive termination—including provisions concerning intellectual property, Feedback, disclaimers, limitations of liability, indemnification, dispute terms, and payment obligations—will remain in effect.

Section 19 — Disclaimer of Warranties

To the fullest extent permitted by law, the Services are provided “as is” and “as available.” We do not guarantee that the Services will always be uninterrupted, timely, secure, error-free, or free from harmful components.

Except for express written promises made by M1 Labs, and subject to rights that cannot lawfully be excluded, we disclaim implied warranties and conditions, including merchantability, merchantable quality, fitness for a particular purpose, durability, title, and noninfringement.

Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, the exclusions apply only to the maximum extent permitted by law. Nothing in these Terms eliminates an express guarantee stated in our Return & Refund Policy.

Section 20 — Limitation of Liability

To the fullest extent permitted by law, M1 Labs and its members, managers, officers, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, or replacement costs arising from or related to the Services or products purchased through the Services.

Where liability cannot be completely excluded, the total liability of M1 Labs for a claim arising from the Services will not exceed the amount you paid to M1 Labs for the product or order giving rise to that claim, unless a greater amount is required by applicable law.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including rights available under applicable consumer-protection law.

Section 21 — Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless M1 Labs, Shopify, and their respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, damages, liabilities, losses, and reasonable legal fees arising from your material breach of these Terms, your unlawful use of the Services, or your violation of another party’s rights.

We will provide reasonable notice of an indemnifiable claim when practicable. We may control the defense and settlement of the claim, and you agree to provide reasonable cooperation. We will not agree to a settlement that imposes a nonmonetary obligation on you without your consent, which will not be unreasonably withheld.

Section 22 — Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed to the minimum extent necessary. The remaining provisions will continue in effect.

Section 23 — Waiver and Entire Agreement

Our failure to exercise or enforce a right or provision does not waive that right or provision.

These Terms and the policies or operating rules posted through the Services constitute the entire agreement between you and M1 Labs concerning use of the Services and supersede prior or contemporaneous communications and proposals concerning that use.

Any ambiguity in these Terms will be interpreted fairly and will not automatically be construed against the party that drafted them.

Section 24 — Assignment

You may not transfer or assign these Terms or your rights or obligations under them without our prior written consent. Any unauthorized attempted assignment is void.

We may transfer or assign these Terms and our rights and obligations in connection with a merger, acquisition, corporate reorganization, sale of assets, change in control, or operation of the Services, subject to applicable law.

Section 25 — Governing Law and Venue

M1 Labs LLC is organized under the laws of the State of Wyoming and maintains its principal place of business in Texas.

These Terms and any separate agreements through which we provide the Services are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Any dispute that may be brought in court will be subject to the jurisdiction and venue of the state or federal courts serving the Texas county in which M1 Labs maintains its principal place of business, unless applicable law requires otherwise.

Section 26 — Changes to These Terms

You may review the current version of these Terms on this page at any time.

We may update these Terms by posting a revised version to the website. When required by law, we will provide notice of material changes. Changes become effective on the date stated in the revised Terms. Continued use of the Services after the effective date constitutes acceptance of the revised Terms to the extent permitted by law.

Section 27 — Contact Information

Questions about these Terms should be sent to:

M1 Labs LLC
Email: sales@m1labs.com

For order, subscription, shipping, return, or product questions, include your order number when applicable. We typically respond within 1–3 business days.